MarquipWardUnited offers exchange and repair programs which allow continuous improvement of our products and extended support in meeting your needs. 

Exchange Program

• Available items can ship immediately
• Costs less then an outright purchase
• Allows you to keep your inventory costs down

Repair Program

• MarquipWardUnited will update applicable parts to our current configuration 
• If Part is non-repairable we will offer our customers a reconditioned item at a reduced price
• Items serviced under the repair program carry a one yr warranty from date of shipment
• Qualified Technicians on site for testing and analysis
• Machine Simulation & environmental stress testing, comparable to what the item would experience in the field
• 10-15 day turn around (some items may vary) from date of receipt

Standard fees apply under the following categories:

• Test/Certification
• Minor
• Standard 
• Major 
• Non-warrantable

An analysis letter will accompany all electronic repairs

Exchange and Repair opportunities include: Electronic and mechanical items for all makes and models, such as: Drives, Cards, Motors, Wheel, Exit, and Vac assemblies, Spindles, lockdowns, and many more.

Our exchange procedure is a process for returning items that also enables us to constantly improve our products. Please click here to review our return procedure.